Lastest Stories by Michael B. Sauter

 Most large companies aspire to have a reputation for exceptional customer service. Only a select few, however, manage to earn it. In order to find those companies that truly stand out by creating...
Thinkstock Every company in the United States claims to care more about its customers than the competition does. Yet polls show that some corporations do a truly abysmal job of keeping their patrons...
 Parents have different approaches to choosing a name for their baby girl or boy. Some consult books or read lists of names in lifestyle guides, while some name their children after celebrities,...
While violent crime rates in the country have fallen steadily over the past several decades, the United States is still one of the less peaceful nations in the world. According to the Global Peace...
Thinkstock Personal incomes grew by 0.8% across the nation in 2013. While some metropolitan areas were among the largest contributors to the growth, in over 100 urban regions, incomes declined. The...
ThinkstockSexual orientation, race, religious affiliation, and other, often immutable, characteristics are still the basis for discrimination and violence in the United States. While the organized...
thinkstock.comThe nation’s wealthiest residents have controlled a disproportionately large share of all income for many decades. In 2001, however, that proportion became a majority share. Since...
Thinkstock The prices of goods and services — whether they are essential such as housing, food, and medical care or luxury items such as tobacco and sports equipment — vary widely across the...
 These days, employees can easily share their work experiences online, and employee opinions about companies and managers are all readily available to prospective workers and customers alike. As a...
thinkstock.comThe U.S. economy grew 2.2% in 2014, largely on gains in the professional, scientific and technical services sector. Last year’s growth was up from a 1.9% GDP growth rate in 2013....
thinkstock.com In 1973, 24% of all U.S. wage and salary workers were members of unions. Since then, organized labor participation has steadily declined. Over the past decade, nationwide union...
Thinkstock Every year, car manufacturers tinker with their lineup and introduce new makes and models in order to reach new customers and keep the brand image fresh. While this practice is important...
thinkstock.com Incomes vary tremendously not just across the United States but also within each state. There was at least one town in each state with a median household income thousands of dollars...
Thinkstock.com Sonic, according to a 24/7 Wall St. analysis, is the least healthy major fast-food restaurant in the United States. 24/7 Wall St. analyzed nutritional information for each of...