Cars and Drivers
VW, GM, Chrysler Have More Complaints Per Vehicle Than Toyota
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Toyota (TM) may be in trouble now for its recalls, but over the last ten years, its record of complaints to the National Highway Traffic Safety Administration has been remarkably low.
Edmunds has just complete a study of NHTSA complaint data from 2001 to February 3, 2010 based on complaints per market share of vehicles sold in America by brand. This adjusts for the number of cars each brand sells compared to the total market.
Land Rover ranked worst in the survey and Toyota, in 17th place, was among the best. VW, Jaguar, Volvo, and Chrysler did poorly. Porsche, in 19th place did the best among cars with substantial sales. The top spot (20th) went to Smartcar. GM was 11th in the survey and Ford (F) was No.10
Douglas A. McIntrye
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