VW, GM, Chrysler Have More Complaints Per Vehicle Than Toyota

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By Douglas A. McIntyre Updated Published
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Toyota (TM) may be in trouble now for its recalls, but over the last ten years, its record of complaints to the National Highway Traffic Safety Administration has been remarkably low.

Edmunds has just complete a study of NHTSA complaint data from 2001 to February 3, 2010 based on complaints per market share of vehicles sold in America by brand. This adjusts for the number of cars each brand sells compared to the total market.

Land Rover ranked worst in the survey and Toyota, in 17th place, was among the best. VW, Jaguar, Volvo, and Chrysler did poorly. Porsche, in 19th place did the best among cars with substantial sales. The top spot (20th) went to Smartcar. GM was 11th in the survey and Ford (F) was No.10

Douglas A. McIntrye

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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