As Chase Site Fails: Cyberattackers 1, Defenders 0

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By Douglas A. McIntyre Published
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President Obama soon will meet with corporate leaders to discuss the problem of cyberattacks on companies and governments. His national security adviser, Tom Donilon, recently chided China for its attacks on U.S. interests, although the warning had no teeth.

In the midst of all of this, the website of the largest U.S. bank by assets, J.P. Morgan Chase & Co. (NYSE: JPM), was taken down through a number of “denial of services” efforts. The action shows just how easy it is to compromise the online operations of huge American companies, and how little these companies can do to prevent it. The problem likely will get much worse as defense continues to fall to offense in the world of cyber warfare.

Chase admitted the significant extent of the problem but did not estimate how long it would persist, or whether similar issues will recur in the future. Some experts guessed that the Chase attacks originated with a group that might be tied to Islamic interests with objections to a video that cast the Prophet Muhammad in a bad light. In reality, the attack could have come from a number of places, including North Korea, China or hackers in the United States.

The concern about the cyber war, at least among American financial services companies, should be that denial of service attacks are just the beginning. Next, hackers may be able to break into accounts or steal passwords. At that point, bank security claims for customers would lose their validity. Companies and individuals eventually would question the strength of bank systems’ chances to protect their assets. Then the financial services industry would confront a measure of chaos.

It is easy to believe that cyberattacks are limited and that they cannot become sophisticated enough to make a real difference to the daily operations of companies or the average American. That is true until it isn’t. Not too long from now, people may put money back into their mattresses.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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