Lincoln Tops Mercedes, BMW, Audi, Cadillac in JD Power Survey

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By Douglas A. McIntyre Updated Published
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Lincoln Tops Mercedes, BMW, Audi, Cadillac in JD Power Survey

© courtesy of Lincoln Motor Co.

The Ford Motor Co. (NYSE: F) Lincoln luxury division may not sell many cars, but its image got a boost from the results of a new J.D. Power survey.

The J.D. Power 2016 Vehicle Dependability Study rated Lincoln 10th among all 32 brands listed. Lincoln had 132 problems per 100 vehicles, while the industry average was 152.

J.D. Power describes the period covered and the primary basis for methodology:

The study, now in its 27th year, examines problems experienced during the past 12 months by original owners of 2013 model-year vehicles. Overall dependability is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The study covers 177 specific problem symptoms grouped into eight major vehicle categories.

Toyota Motor Corp.’s (NYSE: TM) luxury brand Lexus topped all those in the study, with 95 problems per 100 vehicles. Volkswagen luxury brand Audi fell behind Lincoln at 134, followed by Mercedes at 135, BMW at 142 and Cadillac at 145.
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Lincoln sold only 7,177 cars and sport utility vehicles in January, up 8.4% from January 2015. That left it well behind Mercedes, which sold 26,563, up 1.7%. BMW sold 18,082, down 4.7%, and Audi sold 11,850 units in January, up 2.7%.

Many car industry experts believe Lincoln sales will never catch those from the German manufacturers, so any small edge helps.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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