Best Buy Tiny Sales Increase Means It Can’t Dodge Amazon

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By Douglas A. McIntyre Updated Published
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Best Buy Tiny Sales Increase Means It Can’t Dodge Amazon

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Best Buy (NYSE: BBY), the consumer electronics retail giant, posted quarterly sales which surpassed expectations. However, one number showed its uphill battle against Amazon (NASDAQ: AMZN) will remain very difficult. Same store sales for the last quarter were up only 1.6% from the quarter a year earlier. Since Best Buy is largely a bricks and mortar retailer, the number demonstrates it cannot make the sort of advances which will allow it to be a success in the future.

The most recently reported quarter is Best Buy’s Q1 2018 fiscal which ended April 29. Revenue for the period was $8.5 billion, up from $8.4 billion in the same period a year earlier. Net income dropped from $229 million to $188 million. so, Best Buy operations on tiny margins.

Most of the excitement about Best Buy’s numbers was due to its e-commerce revenue:

Domestic online revenue of $1.02 billion increased 22.5% on a comparable basis primarily due to higher conversion rates and increased traffic. As a percentage of total Domestic revenue, online revenue increased 230 basis points to 12.9% versus 10.6% last year.

In contrast to Amazon’s most recent quarter, the Best Buy numbers are encouraging. Amazon’s North American sales were $21 billion in the quarter which ended on March 31, up from $17 billion in the same quarter a year ago. That puts Best Buy’s online growth rate at about the same as Amazon’s, albeit much, much smaller in absolute terms

However, the point is that all of Amazon sales are online, and that frees it from the huge costs of retail stores, store employees, and the inventory management which comes with 1,500 locations in North America.  Best Buy remains tethered to the centuries old system of selling merchandise through stores. An increase of 1.6% same store may look good against other retailers who suffered sharp drops by the same measure. However, it still shows how fragile Best Buy’s primary business model is. Even a small shift down in Best Buy store revenues likely wipes out its online success.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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