Google Dumps Kansas City Broadband Subscribers

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By Douglas A. McIntyre Updated Published
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Google Dumps Kansas City Broadband Subscribers

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It was too good to be true. The management of Google Fiber offered Kansas City residents free 5 megabits per second (Mbps) connections. Google will pull that offer in May, according to Engadget. In its place, Google will offer a 100 Mbps for $50. So much for bringing free internet to the United States.

One theory is that Google’s new parent, Alphabet Inc. (NASDAQ: GOOGL), will cut a slew of unprofitable programs previously offered by the company. Google Fiber is one of them — a broken experiment. Presumably, Google’s past plan was to flank paid telecom fiber products, cable and satellite. The notion was of an internet company that eschewed profits for universal service.

The decision is a lucky break for those companies that make billions of dollars from paid connections. Each had to sweat a free product with a roll-out across the country. Google had the balance sheet to support the move, with a cash hoard well into the tens of billions of dollars. Because it is not a content company, it would not compete with itself. Paid content from Google division YouTube has started to change that.

The wired and wireless broadband industry has become immensely confused. 4G has become a service that no wireless consumer can be without. This gives the big four wireless companies, Verizon Communications Inc. (NYSE: VZ), AT&T Inc. (NYSE: T), Sprint Corp. (NYSE: S) and T-Mobile US Inc. (NYSE: TMUS), a chess game of fees. As each competes with the other, prices seem to go lower, but the customer still pays the freight. The same situation holds true for the battle between fiber to the home and cable.
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The other battleground among companies vying for broadband users is content. Brutal competition among Netflix Inc. (NASDAQ: NFLX), Amazon.com Inc. (NASDAQ: AMZN) and Apple Inc. (NASDAQ) has kept the prices of these services low. Free broadband made subscriptions to these services more affordable. The cost of the “pipes” had gone away.

Google was likely the only company that could or would offer free broadband, a part of its mission to allow every American access to the new world of communication, news and entertainment. That is gone without any explanation.

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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