Technology

A rash of fake calls, purportedly from Apple

From Apple, not a word.

 

Krebs on Security: Apple Phone Phishing Scams Getting Better

A new phone-based phishing scam that spoofs Apple Inc. is likely to fool quite a few people. It starts with an automated call that display’s Apple’s logo, address and real phone number, warning about a data breach at the company. The scary part is that if the recipient is an iPhone user who then requests a call back from Apple’s legitimate customer support Web page, the fake call gets indexed in the iPhone’s “recent calls” list as a previous call from the legitimate Apple Support line.

Jody Westby is the CEO of Global Cyber Risk LLC,  a security consulting firm based in Washington, D.C. Westby said earlier today she received an automated call on her iPhone warning that multiple servers containing Apple user IDs had been compromised (the same scammers had called her at 4:34 p.m. the day before, but she didn’t answer that call). The message said she needed to call a 1-866 number before doing anything else with her phone…

“I told the Apple representative that they ought to be telling people about this, and he said that was a good point,” Westby said. “This was so convincing I’d think a lot of other people will be falling for it.”

My take: Not just fake, but relentless. A friend writes:

These people don’t quit. It’s been every hour for a couple of days, 20-30 times a day. The number keeps changing. I called Apple. They did not want the number and said there was nothing they could do.

Except, maybe, a public service message warning customers to beware.

Thank you for reading! Have some feedback for us?
Contact the 24/7 Wall St. editorial team.