Research-in-Motion (NASDAQ: RIMM) is reporting a critical outage for its Blackberry users this afternoon. Some outages in the past have affected some users, while others were system-wide. This outage is system-wide for enterprise clients (large companies, government agencies, and the like) and for all network users in the Americas.
RIMM shares closed up over 5% at $94.47 today, although shares are down almost 1.5% at $93.17 in after-hours trading.
It sure looks like Steve Jobs just got a new opportunity to talk about the benefits of the iPhone, although we would caution that outages in the past have not created any major customer exodus in the past. This may give that recent survey in favor of the iPhone one more leg up.
Jon C. Ogg
February 11, 2008
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