Nokia’s (NYSE: NOK) flagship Lumia 900 had a software bug when it launched. This caused bad PR, but the problem was quickly solved. That was not the end of glitch problems. The smartphone has a second bug. Its screen gets purple when its brightness is set low. The world’s second largest handset firm–which until late last year was the first largest–promised to resolve the issue quickly.
Nokia needs the product to be a success. The fortunes of the company have crumbled as Apple’s (NASDAQ: AAPL) iPhone and handsets which run the Google (NASDAQ: GOOG) Android software have raced ahead of it in sales.
The Lumia is also the first major collaboration between Nokia and its major software partner–Microsoft (NASDAQ: MSFT). Redmond has made a billion dollar bet that Nokia’s broad distribution of handsets can push the Window mobile software into the market, where it currently has a single digit market share.