Another Humilation for Boeing

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By Douglas A. McIntyre Updated Published
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The humiliation of ongoing delays in the delivery of the Boeing Co. (NYSE: BA) 787 continues to dog the huge manufacturer. It has decided to adopt a marketing campaign that might turn investor and public eyes away from its troubles, like the setback it announced for a delivery to United Continental Holdings Inc. (NYSE: UAL). But the trick will not work.

According to Reuters:

The delay, while short, is another missed date for the 787 program which was delayed for nearly 3-1/2 years to address quality problems with the jet that uses substantial amounts of lightweight composite materials to replace aluminum in the fuselage and wings.

At the heart of Boeing’s new marketing campaign is a list of advantages of its 787, the same plane that as suffered a seemingly infinite number of delays.

The 787 Dreamliner will use 20% less fuel on comparable missions than other airlines in its class.

Boeing’s marketing staff has avoided the mention of other 787 troubles, which is why the call it a marketing campaign. It puts Boeing in the best light possible while avoiding its flaws. Boeing hopes that as it trumpets its track record of innovation, that the 787 delays will melt away, at least as far as customers and investors are concerned.

United Airlines is not the only one that has had to wait for the new plane. The list includes Air India, China Southern Airlines, Japan Airlines and Qantas, at least. Bloomberg reported that:

Qantas will get $433 million from Boeing, including more than $300 million compensation for 787 delays and a refund of deposits for the canceled order, Chief Financial Official Gareth Evans said today at a press briefing.

So, shareholders have suffered as well. It is part of a pattern that has many of those who hold Boeing shares underwater. Over the past five years, Boeing’s stock is off about 25% while the S&P has dipped less than 5%.

The 787 Dreamliner saga will be remembered as one of the greatest debacles in the history of modern manufacturing. But the jet gets more miles per gallon that much of its competition, and the people who built it are smart, according to Boeing. Except when on-time arrival is at stake.

Douglas A. McIntyre

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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