This Company Is America’s Best Place to Work

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By Douglas A. McIntyre Published
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This Company Is America’s Best Place to Work

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The COVID-19 pandemic has had devastating economic consequences in the United States. The economy lost 140,000 jobs in December, and while the unemployment rate was unchanged at 6.7%, it remains nearly double the pre-pandemic level of 3.5% in February. According to the U.S. Bureau of Labor Statistics, the employment decline reflects the recent increase in COVID-19 cases, as well as efforts to contain the pandemic.

Many companies have weathered the COVID-19 storm, and others have even flourished during the pandemic. Based on comments by employees made to employee-review website Glassdoor, which recently published its annual Best Places to Work list, there remain sections of the American workforce who love their jobs.

Based on more than 50 million reviews, the average company rating on Glassdoor is 3.5 out of 5.0. Each of the 100 companies on this “best” list has an average rating of at least 4.2. The top-rated company had a score of 4.6.

Workers appear more likely to report high job satisfaction if their employers operate in certain industries. Of the 100 best places to work, 28 are technology companies, 10 are in retail, nine in travel and tourism and eight are health care companies.
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Employee satisfaction also appears to cluster in certain geographical areas. The most frequently occurring headquarters among the companies on the top 100 list include the San Francisco Bay Area (23 companies), New York City (11) and the Boston area (six). This is perhaps not surprising given the concentration of tech companies in Silicon Valley, health care companies in New York and consulting firms in Boston.

Based on the final count of employee satisfaction, Bain & Company led the list. Its 2021 average employee review was 4.6 out of 5.0. In 2020, the figure was 4.6 as well, which put it in second place. Bain’s annual revenue in the year that ended December 30, 2019, was $4.30 billion. Bain is based in Boston.

Bain is among the world’s largest consulting companies. Bain was founded in 1973. It has 59 offices in 37 countries.

Click here to see America’s 100 best companies to work for in 2021.
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Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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