ServiceNow

NOW Q4 2025 Earnings

Reported Jan 28, 2026 at 4:11 PM ET · SEC Source

Q4 25 EPS

$0.92

BEAT +3.37%

Est. $0.89

Q4 25 Revenue

$3.57B

vs S&P Since Q4 25

-29.6%

TRAILING MARKET

NOW -25.8% vs S&P +3.8%

Full Year 2025 Results

FY 25 EPS

$3.51

BEAT +2.87%

Est. $3.41

FY 25 Revenue

$13.28B

BEAT +0.27%

Est. $13.24B

Market Reaction

Did NOW Beat Earnings? Q4 2025 Results

ServiceNow closed out fiscal 2025 on a high note, posting Q4 earnings per share of $0.92 against a consensus estimate of $0.89, a 3.37% beat, while revenue of $3.57 billion edged past the $3.53 billion Wall Street expectation and grew 20.7% year-over… Read more ServiceNow closed out fiscal 2025 on a high note, posting Q4 earnings per share of $0.92 against a consensus estimate of $0.89, a 3.37% beat, while revenue of $3.57 billion edged past the $3.53 billion Wall Street expectation and grew 20.7% year-over-year, underscoring the durability of the company's enterprise software platform amid a broader debate over AI's impact on software demand. The standout driver was the explosive momentum in Now Assist, the company's generative AI suite, where net new annual contract value more than doubled year-over-year and contributed to 244 transactions exceeding $1 million in net new ACV, nearly 40% growth from a year ago. Non-GAAP operating margin widened to 31% from 29.5%, while current remaining performance obligations swelled 25% to $12.85 billion, providing strong revenue visibility. Looking ahead, ServiceNow guided full-year 2026 subscription revenues of $15.53 billion to $15.57 billion, reflecting 20.5% to 21% growth, with non-GAAP operating margin expected at 32%.

Key Takeaways

  • Subscription revenue growth of 21% YoY driven by strong platform adoption
  • 244 transactions over $1 million in net new ACV, nearly 40% YoY growth
  • 603 customers with more than $5 million in ACV, approximately 20% YoY growth
  • Now Assist net new ACV more than doubled year-over-year
  • Current remaining performance obligations grew 25% YoY to $12.85 billion
  • Non-GAAP operating margin expanded to 31% from 29.5% YoY
  • Non-GAAP free cash flow margin of 57% in Q4
24/7 Wall St

NOW YoY Financials

Q4 2025 vs Q4 2024, source: SEC Filings

24/7 Wall St

NOW Revenue by Segment

With YoY comparisons, source: SEC Filings

Q1 25 Q4 25

“ServiceNow significantly beat Q4 expectations, accelerated net new business, and issued exceptional guidance for 2026. We had substantial growth in licensed users, workflows, and transactions on our platform. With our consistent Rule of 55+ profile, there is no AI company in the enterprise better positioned for sustainable profitable revenue growth than ServiceNow. We are building the AI control tower for business reinvention so enterprises can operate securely in an agentic AI world.”

— Bill McDermott, Q4 2025 Earnings Press Release