Why The Consumer Electronics Industry Is Broken

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By Douglas A. McIntyre Published
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For those of us who have spent years on the floor of the Consumer Electronics floor, one thing stands out. Ninety percent of the thousands of items on display never make it to the commercial marketplace. Another nine percent are never successful.

Those products that do make it to market often have very low margins. A number of large consumer electronics giants have operating margins under 6%. That would include Sony (SNE), Panasonic, Sharp, LG, and Philips according to Reuters.

Another truism about consumer electronics is that convergence has never really worked. The PC and TV really are different worlds. But, every single year, the big firms try again. Intel had it home entertainment project, which quietly vanished. Microsoft (MSFT) is launching a system that will allow the TV networks to run their internet based programming on TV. As an extension of this, the world’s largest software company will launch its Quattro product that will network the Xbox, PCs and the television. Microsoft says there are 14 million US household with broadband and more than one PC. That an $2 will get you a subway ride in New York.

Apples (AAPL) can’t resist throwing its hat into the ring. Its iTV product will apparently network PCs, TV, and perhaps its iPod.

There is scant evidence that the consumer wants any of this. On demand TV is available on cable. Why move it over from a PC? Much of the content on PCs does not have good enough picture quality to work on television sets. And, setting systems up can be complicated, even for consumers who have Tivos and DVD players.

Tivos, DVD players, VCRs, cable video on demand, YouTube. How much time is there in the consumers day?

For consumer electronics firms launching complex products the answer is that there are not enough hours in any day.

Douglas A. McIntyre can be reached at [email protected]. He does not own securities in companies that he writes about.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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