HTC Becomes Latest Smartphone Loser

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By Douglas A. McIntyre Published
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Among the legions of smartphone companies that continue to try to catch Apple Inc. (NASDAQ: AAPL) and Samsung in market share, none has made a successful move on the leaders. As analysts and the media often point out, the firms that continue to vie for the place just behind the these leaders fall further behind. The latest example is HTC, which has suffered another setback in earnings and product delivery. The trouble has all the hallmarks of why those with aspirations to improve their situations fail.

HTC announced earnings that were well below what Wall St. expected. Net income was down 98% to $2.8 million. The public corporation blamed a delay in the full launch of its HTC One product.

Apple and Samsung have had success because of a few simple, but extremely hard to achieve factors. The first is that their flagship products — the iPhone 5 and Galaxy SIII — are perceived by consumers as superior ones. And before many other smaller competitors can get new phones to market, Samsung will have fully launched its Galaxy S4, and Apple the latest version of its iPhone. These are so highly anticipated that their sales will create months of market demand for tens of millions of handsets, and this demand will be too strong for smaller competitors to combat.

Apple and Samsung also do something that is essential to consumer satisfaction. They release products on time, and these products have few, if any, flaws. As in any industry, execution is at the core of success.

Either Apple and Samsung make better phones, or they have convince customers that they do. Part of this is due to their astonishing engineering capacity, based on R&D and product management investments that their competitors cannot match. And part is due to marketing and advertising budgets that dwarf that of any other firm. The Wall Street Journal recently reported:

In 2012, Samsung spent $401 million advertising its phones in the U.S. to Apple’s $333 million, according to ad research and consulting firm Kantar Media.

Kantar put HTC’s spending at $124 million for the same period, and BlackBerry’s (NASDAQ: BBRY) at $39 million.

The conventional wisdom is that Apple and Samsung cannot be caught. That wisdom is right.

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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