A Loss of Imagination at TIME Inc.

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By Douglas A. McIntyre Published
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TIME Inc., the publishing arm of Time Warner Inc. (NYSE: TWX), announced it will cut 6% of its staff, as a sickening drop in print revenue has not been offset by online revenue. The CEO of the unit, Laura Lang, and Editor-in-Chief Martha Nelson will be spared, along with most senior staff, apparently. These executives are the ones who have lacked the imagination to look at the balance of the industry and gather the courage to move beyond the traditional websites that the company operates, at least to experiment with models that might help reverse TIME’s slide.

Many TIME websites have an uncanny similarity to their print counterparts. A quick look at Time.com proves that. Its paucity of interactive features and video make it little different from a local newspaper site — albeit with the kind of journalism that only large media companies can produce.

TIME management may believe that the company should remain above the models that are hallmarks of successful online content properties, such as the Huffington Post and Forbes. These sites use content produced by people who are not professional journalists. But those contributors often are experts in one field or another and, therefore, have something of value to add as a mix to the kind of content TIME writers have provided for decades.

The Huffington Post is hardly the only model TIME could use to increase the number of visitors to its sites who stay for long periods. Some large Web properties have levels of “membership,” marked by frequency of visits and comments. (Some stories at TIME sites do not have any comments at all.) These “members” are similar to the “trusted” e-commerce” partners of Amazon.com (NASDAQ: AMZN). It is hard to say how this kind of engagement would hurt the quality of TIME journalism. Loyalty to a product is not a mark of a product declining in value.

TIME has done very little to experiment with paywalls. If the demand for People.com is anywhere close to the demand for its print content, it would seem there is at least a reasonable chance that visitors would pay for much online content. That might cut down on pages available to advertisers. But those pages sometimes carry ads for Subway (at Sports Illustrated) and Choice Hotels, which probably do not pay huge premiums for to be on those pages.

There will be another round of layoffs at TIME, maybe next year or the year after. The company has not done enough to build its online audiences and demonstrate that they can be a growing source of revenue, either through better engagement, whether that drives higher quality ads, or readers who are willing to pay for some of what they want to see. Or, maybe TIME management has experimented with every one of the best features of its competition and found that not a single one of them works. But that is unlikely.

Douglas A. McIntyre worked for TIME Inc. from 1977 to 1981, and wrote for Time.com in 2008.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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