Netflix Already Has Taken Your Password

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By Douglas A. McIntyre Published
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Netflix Already Has Taken Your Password

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Netflix said it would no longer allow people to share passwords. Password sharing was losing the company what was likely to be hundreds of millions of dollars a year worldwide. The new password crackdown in the United States. (These companies have the worst reputations.)
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One worry Netflix management had was that people would cancel subscriptions because they were losing the “right” to share passwords. While subscribers never had that right, it had become an entitlement. New research shows that Netflix made the correct decision.
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Research firm Antenna looked at how many people paid for their subscriptions when they lost the ability to share those of others. The effect was huge. The researchers wrote, “Since alerting subscribers in the United States that it would begin to curb password sharing on May 23, 2023, Netflix has had the four single largest days of U.S. user acquisition in the four and a half years that Antenna has been measuring the streaming service.” This amounted to about 100,000 new subscribers on both May 26 and May 27.

Two days is not a pattern. However, since this happened immediately after password sharing was abolished, the figure probably went much higher through the end of May and into early June.
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The effects of the surge in accounts will drive a significant change in Netflix earnings. Netflix had 232.5 million subscribers at the end of the most recent quarter. Netflix’s subscriber additions have slowed or even stopped in some quarters. If the password decision triggers adding a million new customers, Netflix may return to the growth mode it enjoyed for over a decade.
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It is hard to underestimate the ability of the largest video streaming services to add new customers. The competition has become vicious, particularly among Disney+, Amazon Prime, Netflix and Hulu. There are a handful of smaller services as well. Most research shows that a typical household has four video streaming subscriptions. This ability to get and hold subscribers is based on content and price. Disney+ underpriced its service. Thus, it had subscription growth but lost billions of dollars in the process.

Netflix has found a winning formula.

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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