J.C. Penney Open on Thanksgiving, No Solution for Sales Trouble

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By Douglas A. McIntyre Published
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J.C. Penney Co. Inc. (NYSE: JCP) will be open on Thanksgiving, at least so far as letting customers in at 8 p.m. that day can be considered Thanksgiving hours. Those four hours before midnight barely qualify. The move will do little for J.C. Penney. Some other chains probably will do the same. Additional hours will not bring back the army of customers who have deserted this almost-dead retailer.

One reason the Thanksgiving hours are not likely to do much for J.C. Penney is that Macy’s Inc. (NYSE: M) already has decided to do the same. As is normal in the retail market, other large retailers likely will follow suit to make sure no one or two companies have an advantage. Count on Wal-Mart Stores Inc. (NYSE: WMT), Target Corp. (NYSE: TGT) and the Kmart and Sears divisions of Sears Holdings Inc. (NASDAQ: SHLD) to open at 8 p.m. on Thanksgiving, or perhaps earlier to trump the others. As the companies go back and forth to be the one that opens earliest, the time could inch closer and closer to Thanksgiving midday.

Store hours cannot make up for what bad publicity, pricing mistakes, odd merchandise selection and poor inventory control have done. Same-store sales may not be falling at the rate of more than 20% that they did last year. However, the most recent data show that:

Sales for the fiscal month of September, ended October 5, were down 4.0% when compared to September 2012. This constitutes a 580 basis point improvement over August 2013.

The slowing in the pace of erosion did not impress investors. Along with concerns about J.C. Penney’s financial viability, continuing poor sales data have helped pushed the retailer’s share price to many-decade lows at just above $7. In February 2012, the stock changed hands at more than $42.

J.C. Penney’s biggest enemy has shifted from decisions made by management about merchandise selection and store configuration to stories in the press. The more often consumers read about the chances that J.C. Penney may have to close altogether, the less likely those consumers are to go to a J.C. Penney store to shop. Open on Thanksgiving is no better than open any other day, as far as the crippled retailer is concerned.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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