Apple Sued Over “Overheating” iPad, As Success Breeds Envy

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By Douglas A. McIntyre Updated Published
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The Apple Inc (NASDAQ: AAPL) iPad apparently overheats when left in the sun, which makes it like almost everything else left to bake. A suit filed in federal court in Oakland, California claims that “does not live up to the reasonable consumer’s expectations created by Apple” because it “overheats so quickly under common weather conditions,” Bloomberg reports after a review of the complaint. The plaintiffs seek unspecified damages.

The legal action gets added to a lengthening list of complaints based on the idea that Apple’s perfect products are imperfect. Two weeks ago there was a national catastrophe when it was found out that some iPhone 4 handsets might have less-than-perfect 3G reception. Apple solved the problem, which it said was overblown, by offering rubber cases for the latest iPhone.

Apple has suffered for some time from the by-product of great success as it faces a rising number of legal challenges over how well its creations work, how much power the company has, and even why its does not do anything with the nearly $40 billion in cash and securities it has on hand. Many of the challenges come from fortune hunters who look at Apple’s balance sheet as a source of funds. No matter what the motivation, Apple’s legal costs must be a large multiple of what they were several years ago.

The overheating iPad and trouble with the iPhone 4 are the most well-publicized of Apple’s troubles because they involve millions of consumers and attract media attention. The real challenge to Apple’s dominance in its major markets is that the governments of the largest countries were it does business have begun to look at it as the next Microsoft (NASDAQ: MSFT), IBM (NYSE: IBM), Google (NASDAQ: GOOG), or Intel (NASDAQ: INTC). It has cornered one or more markets, and that fact is inherently bad for its competitors and therefore consumers.

The law is the law and there is no getting around that. What the law does not take into account is that people who would rather use Google to surf the web because it is the superior product in its industry. The same can probably be said for most of Apple’s products. Apple may charge its customers a premium price because people will pay it. Most of those customers do not object. They stand in line in the rain for hours for the privilege of owning an Apple product.

Regulation will never take into account consumer demand. Monopolies are bad by almost any measure, and that includes the measure of justifiable market share due to real demand.

Douglas A. McIntyre

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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