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A recent analysis reveals that Apple is the highest-rated computer brand. Its score improved from the prior study and topped rivals HP and Microsoft.
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A recent American Customer Satisfaction Index report card of retailers reveals that Walmart scores poorly. That is bad news for America’s largest retailer ahead of the holidays.
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If you have noticed a decline in the quality of customer service in recent years, you are not alone. The American Customer Satisfaction Index, a cross-industry corporate research organization, found...
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