Starbucks customer service
Starbucks customer service Articles
Starbucks is rolling out a new customer code of conduct in North America. But the plan does not address the company's largest problem.
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Starbucks posted a horrible quarter and suspended its forecasts. Customer dissatisfaction has resulted in a sharp decline in same-store traffic.
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Starbucks says it will be eliminating some promotions and discounts. Will that make customers and investors happy?
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The new Starbucks CEO will spend the next 100 days at its stores, where he will discover that in many locations the employees play loud music.
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Starbucks locations that do not open on time reveal a deep problem with the company. Poor service leads to unhappy customers.
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Starbucks shareholders are tired of poor results. Customers are tired of long wait times. They can let the company know how they feel.
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Customer service at Starbucks has worsened. We have to "get back to focusing on fundamental operations and executing better" admits the CEO.
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