Starbucks customer service

Starbucks customer service Articles

Starbucks posted a horrible quarter and suspended its forecasts. Customer dissatisfaction has resulted in a sharp decline in same-store traffic.
Starbucks says it will be eliminating some promotions and discounts. Will that make customers and investors happy?
The new Starbucks CEO will spend the next 100 days at its stores, where he will discover that in many locations the employees play loud music.
Starbucks locations that do not open on time reveal a deep problem with the company. Poor service leads to unhappy customers.
Starbucks shareholders are tired of poor results. Customers are tired of long wait times. They can let the company know how they feel.
Customer service at Starbucks has worsened. We have to "get back to focusing on fundamental operations and executing better" admits the CEO.