Will Celebrity Photo Hack Cost Apple iCloud Customers?

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By Douglas A. McIntyre Published
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Apple Inc. (NASDAQ: AAPL) is not the only company that offers cloud-based services to its customers. And this may hurt the company after the iCloud service got hacked and hundreds of compromising celebrity photos got released onto the Internet.

One of the problems Apple has is that the hack was so widely covered. Some of the celebrities harmed are household names, like Jennifer Lawrence. If her nude photos could be accessed, so, probably, can photos and files of anyone who uses iCloud. Once hackers breach a system and it is vulnerable, the chances of a huge hack become possible. There are a number of examples of this. JPMorgan Chase & Co. (NYSE: JPM) and Target Corp. (NYSE: TGT) are among them.

One of the strengths of iCloud is that it is marketed as a service for owners of Apple products, including Apple TV. But iCloud works on PCs as well, where it faces stiff competition. Among the most prominent of these is the free Microsoft Corp. (NASDAQ: MSFT) OneDrive and Amazon.com Inc.’s (NASDAQ: AMZN) Cloud Drive. Then there are the independent services like Dropbox, which may go public later this year.

All of the services make claims similar to Dropbox’s:

Even if your phone goes for a swim, your stuff is always safe in Dropbox and can be restored in a snap. Dropbox secures your files with 256-bit AES encryption and two-step verification.

The truth of the matter is that all systems built to hold personal items safely are safe until they are not. The iCloud hack shows that the world’s most prominent consumer electronics company has a current, and possibly future, problem that Apple cannot promise it will solve.

Apple customers can drop iCloud, and they may. The issue these consumers face is where else they might go. As hackers become more successful, the entire personal storage industry is in jeopardy.

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Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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