Cars and Drivers
This Car Brand Earned a Stunning 88/100 on Safety and Customer Satisfaction
Published:
24/7 Wall St. Insights
Stellantis is the fourth leading automaker in the world. Under the Stellantis umbrella sits the Peugeot, Fiat, Ram, Alfa Romeo, and Jeep (among others). However, auto brands are expected to perform well or risk being cut. Stellantis CEO Carlos Tavares shared that, moving forward, the company might drop poorly-performing brands. One of those on the table is Maserati. This challenge highlights the greater complexities of the automobile market: a need to hit the right balance of price point and innovation to meet the needs of the American market, one of the largest automobile consumers globally. (Here are the best-selling cars of all time.)
With the average new-vehicle sale price recently hitting $48,759 in the U.S., a new car is not a trivial purchase. As a result, many car buyers weigh a range of considerations when choosing a vehicle, from price to comfort and reliability. But a new study from Consumer Reports shows that many companies are consistently falling short in these areas. (Here is a look at the most dangerous cars to drive.)
Using data from Consumer Reports, 24/7 Wall St. identified the best and worst car brands in the United States. In the study, Consumer Reports reviewed 34 automotive brands in a number of areas, including road tests, predicted reliability, customer satisfaction, and safety. This culminated in an overall score for each brand. Brands are listed according to Consumer Reports’ ranking, from worst to best. Supplemental data on 2023 sales figures are from auto industry data company GoodCarBadCar, as well as corporate press releases.
The 34 brands on this list are owned by 18 different companies. Among them, Consumer Reports’ overall brand score ranges from as low as 46 out of 100, up to 82 out of 100. The 10 highest brands on this list have scores of 76 or higher. Of these brands, five are Japanese, three are headquartered in Germany, and two are Korean. No American brand has an overall score above 70.
It is important to note that a brand’s ranking on this list is not necessarily indicative of how a particular model compares to the competition. Consumer Reports recommends every model they tested for only seven brands on this list, and recommends no models for nine brands. For the majority of auto brands in the U.S., Consumer Reports recommends some models, but not others.
For many people, using cars is an every day occurrence. With so much time and energy spent in our cars, it’s important to choose a car brand that offers safety, reliability, comfort, and performance. The rankings below allow consumers to make the most informed and fiscally responsible car purchases, potentially avoiding problems down the line.
Take a look at the best and worse ranked car brands in the United States:
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