Starbucks: The Return Of The Wealthy Consumer

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By Douglas A. McIntyre Published
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Starbucks (NASDAQ: SBUX) made one thing clear when it reported earnings. It will depend on affluent consumers to continue its success, which at this point is unquestionable. The slowing economy may not make the coffee company’s forecasts possible. Starbucks needs to have greater numbers of well-to-do customers who are willing to pay higher prices for products that use expensive commodities such as coffee and sugar.

For the period that ended on July 3, total net revenues increased 12% to $2.9 billion. EPS increased 33% to $0.36 in fiscal Q3 2011 compared to $0.27 in the same period last year. Starbucks forecast 10% revenue growth in fiscal 2012 and it plans to open 800 new stores.

The recession was considered a hamburger and beer consumption period. The proof of that may be the success of McDonald’s (NYSE: MCD) sales in 2007, 2008, and 2009. McDonald’s did well both in the U.S. and overseas. Analysts attributed that to the fast food company’s decision to keep prices low and the addition of a new line of coffee drinks to compete with Starbucks. McDonald’s was clever enough to price its coffee products below those Starbucks customers had to pay.

The McDonald’s plan, which was copied by Dunkin’ Donuts (NASDAQ: DNKN), was credited with taking market share from Starbucks. The twin problems of the recession and McDonald’s success caused Starbucks to fire 12,000 people and close hundreds of stores. The company’s new earnings report is a testament to the turnaround under founder Howard Schultz, who returned as CEO when Starbucks was in trouble.

The turnaround was caused as much by the economic recovery as by any clever product development or marketing plans crafted by Starbucks management. The company did not mention this when it released its numbers. As a matter of fact, Starbucks did not talk about the substantial risk the slowing global economy will pose to its plans. Starbucks neglected to warn about similar risks three years ago, just before its business collapsed. The affluent consumers have come back, but they appear, based on recent economic data, ready to leave again.

Douglas A. McIntyre

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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