Ford CEO Faces Another Catastrophe

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By Douglas A. McIntyre Published

Quick Read

  • Ford Motor Co. (NYSE: F) announced a recall of 1.1 million vehicles for problems with the rearview camera.

  • The automaker has accomplished little in addressing its many quality issues.

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Ford CEO Faces Another Catastrophe

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Ford Motor Co. (NYSE: F | F Price Prediction) CEO Jim Farley spends part of his week talking to people on his DRIVE podcast. He spends some of the rest of the time dealing with how to fix Ford’s abysmal quality problems, which have driven warranty expenses that have cost America’s number two car company hundreds of millions of dollars a year. Senior management has developed a habit of saying they will do better when they address investors on quarterly earnings calls.

Ford announced a staggering recall of 1.1 million vehicles for problems with rearview camera software. The National Highway Traffic Safety Administration said the issue could cause images from the cameras to delay or freeze.

Almost every significant media outlet in America covered the recall. CNBC reported:

The recall covers some 2021 through 2024 model year Bronco, F-150, Edge, and 2023-2024 Escape, Corsair, F-250, F-350, F-450, F-550 and F-600 vehicles, the automaker said Wednesday in a filing with the National Highway Traffic Safety Administration. The recall also impacts the 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, Lincoln Nautilus, 2024 Ranger, Mustang and the 2022-2024 Navigator.

The news was particularly vexing for Ford because the F-150 is the best-selling vehicle in America. After several quarters that raised deep concerns among investors, Farley said some of the problems could have been detected when the models were launched. He said the company would revamp its quality management to catch these.

These quality issues have been reported in news story after news story, and repeatedly when Ford management is interviewed. Ford says it cares about the issue, but there is scant evidence that the caring has accomplished much.

Ford already has enough trouble. Its failed effort to gain a large share of the electric vehicle (EV) market in the United States has cost the company tens of billions of dollars. Its U.S. EV market share was 7.5% last year. It has offered tremendous incentives, particularly to jump-start sales of its F-150 Lightning and Mach-E. These two vehicles are the tip of the spear as Ford moves to distance itself from GM, Hyundai, and Kia, as well as other legacy car companies that are making considerable investments to gain EV sales in the U.S.

In the past year, Ford’s stock is down 13% while the market is 11% higher. Farley needs to spend more time on the job.

Ford Stock Price Prediction and Forecast 2025-2030

 

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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