Ford Recall Record Worst in History

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By Douglas A. McIntyre Published

Quick Read

  • The number of recalls by Ford Motor Co. (NYSE: F) this year is staggering.

  • The automaker’s quality problems seem to worsen by the day.

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Ford Recall Record Worst in History

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People have lost count of the number of recalls by Ford Motor Co. (NYSE: F | F Price Prediction) this year. The figure reached 104 last month. In the third quarter, Ford issued 60% of American car company recalls. In total, its recalls this year involve millions of vehicles. It sold just over 2 million new vehicles in 2024, which makes the recall level even more staggering.

Ford has tried to fight its car quality issues with the myth that vehicles it has recalled were built years ago. “We are not satisfied with the current level of recalls or the number of vehicles impacted. We are working to reduce the cost of these recalls,” Chief Operating Officer Kuman Galhorta recently said. Most of the recent ones are “tied to vehicles engineered several years ago before we made all the robust process changes across our industrial system.” That is not true. Recently, the company recalled a number of its new Mach-E vehicles for door lock problems caused by low batteries.

Additionally, in the most recent J.D. Power U.S. Vehicle Dependability Study (VDS), Ford ranked below the industry average. Josh Halliburton, the company’s Executive Director of Quality, said its numbers were getting better. This is like saying a grade of C is better than a grade of D.

The National Highway Traffic Safety Administration said the new recall was for approximately 625,000 vehicles in the United States due to seatbelt and rear-view camera problems. “The seatbelt recall affects 332,778 Ford Mustang vehicles, while the camera display issue recall covers 291,901 F-250, F-350 and F-450 super duty trucks, according to NHTSA notices,” Reuters reports. The F-Series pickups are absolutely key to Ford’s future. These pickups are about 37% of its total annual new vehicle sales in the U.S.

Worse by the Day

Ford logo
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The recalls have at least four effects. The first is that customers have the inconvenience of going to dealers and waiting for the repairs. While there are no direct costs to the customers, there are the hours of traveling and sitting while Ford fixes its own problems.

The dealer has to placate a customer who is unhappy about the recall. This is the same customer the dealer wants to sell a new car or truck. With Ford’s recall record, that is a hard sell.

The third victim of the recalls is Ford itself. Its warranty-related write-offs over the past two years have been well into the hundreds of millions of dollars, which has undermined Ford’s earnings.

The fourth victim is Ford’s shareholders. They have invested in a car company that produces the lowest quality products in its sector of the economy.

Ford spends a great deal of time talking about things like its Essential Economy Summit led by Ford CEO Jim Farley, its new headquarters at Henry Ford II World Center, and its overhaul of the battered Detroit’s Michigan Central, which took six years and cost almost $1 billion. Each of these is a huge waste of time and talent. Ford has an eroding quality problem that is getting worse by the day.

Ford Stock Price Prediction and Forecast 2025-2030

 

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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