Costco’s Entire Profit Model Threatened As Customer Sues For Refund

Photo of Douglas A. McIntyre
By Douglas A. McIntyre Published

Quick Read

  • A Costco Member Sued To Get Tariff Money

  • All Retailers Face The Tariff Refunds

  • Costco Can’t Offend Profitable Members

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them.
Costco’s Entire Profit Model Threatened As Customer Sues For Refund

© 2020 Getty Images / Getty Images News via Getty Images

One of the big questions about the future of tariffs is whether the recent Supreme Court’s decision to end the use of several executive orders to levy them means that those who paid under the system will get their money back. The argument is simple. If the tariffs were disallowed, the money paid by businesses and consumers should never have been paid all at once. “I want my money back”. According to Fox, “More than 1,000 companies have filed suit in the U.S. Court of International Trade in efforts to recoup costs from the now-illegal tariffs.”

Now, Costco (NASDAQ: COST | COST Price Prediction) customers want their money back. One customer has sued Costco, and the battle appears to be heading toward a class-action suit. That could potentially include thousands and thousands of customers. And, depending on the outcome, it could affect a huge number of retailers in America. And those retailers need to get their money back from the government to pay off their shoppers. Someone will lose in the process. The government, the retailer, or the customers.

According to Bloomberg, a system to handle the refunds may be in place soon. “The government has said it is working on a new process that could be operational within 45 days, and that would require companies to opt in by submitting claims for the tariffs they paid.”

Costco’s management took a stand last week, but it is hard to see how they can back it up with actions, at least soon. “Our commitment will be to find the best way to return this value to our members through lower prices and better values,” Costco’s CEO Ron Vachris said in public.

Few companies have more at stake than Costco. Unlike any large retailers, except Walmart’s (NYSE: WMT) Sam’s Club, Costco charges customers to shop in its stores. These fees are estimated to bring in 73% of Costco’s operating income.

The customer fee issue puts Costco at more risk than most retailers. It has the problem of alienating members who are at the heart of the business model.

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

Featured Reads

Our top personal finance-related articles today. Your wallet will thank you later.

Continue Reading

Top Gaining Stocks

CBOE Vol: 1,568,143
PSKY Vol: 12,285,993
STX Vol: 7,378,346
ORCL Vol: 26,317,675
DDOG Vol: 6,247,779

Top Losing Stocks

LKQ
LKQ Vol: 4,367,433
CLX Vol: 13,260,523
SYK Vol: 4,519,455
MHK Vol: 1,859,865
AMGN Vol: 3,818,618