Twitter Users Leave at an Alarming Pace

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By Douglas A. McIntyre Published
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Twitter Users Leave at an Alarming Pace

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Many people who use Twitter the most frequently recently stopped using it at all. This presents new owner Elon Musk with a problem he may be unable to solve. The financial results needed to support the deal’s debt could deteriorate instead of improving.

Twitter Inc. (NYSE: TWTR) is losing its most active users, internal documents show. According to Reuters, “heavy users” create about nine of ten tweets each month. Heavy users also number about 10% of users, and they generate about 50% of Twitter’s revenue. Reuters reports that the information comes from a report titled “Where Did the Tweeters Go?”

The best reference for the effects of this problem is Twitter’s quarterly financials. Twitter’s revenue was $1.2 billion in the most recently reported quarter. Even a drop of $100 million would drive Twitter well into the red. Advertising revenue already has started to decline because of the recession’s impact on marketing budgets.

Musk may have only one choice to offset the drop in revenue. There are rumors he could cut as many as half of Twitter’s employees. This would mean the company could not monitor bad actors. And the effect on morale would be harsh enough for the best people left to seek jobs elsewhere.
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Twitter’s annual debt service may be in the hundreds of millions of dollars. Financial firms that supported Musk’s ownership are already concerned they will take huge losses. If the Reuters report is accurate, this is a certainty.
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It may be that the worst of Twitter’s multiyear slide began to doom its future as a growth company. That growth is all that has supported its stock, which has dropped by double-digit percentages this year. The only thing that has kept it from collapsing is Musk’s buyout.
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Musk tried to pull out of the Twitter deal, and that would have cost him over $1 billion. Now, that sum seems cheap compared to what the company will lose in the future.

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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