
A KFC blog post at China’s Sina Weibo offers an apology for the problem:
We are sorry about this. Our quality department has inspected the restaurant and urged the staff to immediately clean and sterilize the ice-makers and other equipment strictly in accordance with our standards.
Neither McDonald’s nor Kungfu offered an apology for the dirty water.
KFC stores in China have been hit hard by reports of tainted chicken found in the company’s stores and an outbreak of a new variety of bird flu. McDonald’s, which reported earnings yesterday, said sales in its region that includes China fell by 0.3% last quarter. Filthy ice cubes will not help sales this quarter either.