Toyota Faces Quality Issues As It Catche GM

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By Douglas A. McIntyre Published
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Stocks:  (TM)(GM)

Toyota’s stock has run from $100 six months ago to about $122 now. But, over the last month, it is actually off slightly from $125.

It makes sense for the stock to pause after a big run-up.

The question remains open as to what might drive TM shares higher. The company is indicating that its will pass GM, probably in 2007, as the world’s largest car maker. The Japanese firm should sell well over 9 million vehicles next year. That will be hard for GM to match.

The battle is the US is certainly being lost by the American companies. GM had a market share of about 33% ten years ago. That is now down to 24%. Over the same period, Toyota’s share rose from 8% to 15%.

Part of the problem that the Big Three have in the US is that Toyota regularly outscores them in quality surveys from firms like JD Powers and Consumer Reports. Customers want the better cars.

But, as Toyota grows and expands the foot print of its assembly plants, it may be falling victim to quality problems of its own. Even Toyota’s top management is saying that it may be pushing out new models without sufficient quality measures in place. Toyota President Katsuaki Watanabe now says that the company will delay some product introductions to make certain that quality issues do not continue. The decision may force Toyota to sell some products longer than planned, which is probably a drawback for unit sales forecasts.

Toyota is now so large that if it stumbles, it will not be from competition but from a lack of managing growth.

GM knows that. It found out the hard way years ago.

Douglas A. McIntyre can be reached at [email protected]. He does not own securities in companies that he writes about.

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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