23andMe Destroyed by Hackers and Losses

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By Douglas A. McIntyre Published
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23andMe Destroyed by Hackers and Losses

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23andMe Holding Co.’s (NASDAQ: ME) plans have come under attack by investors and the media after 23andMe stock collapsed in the past year. A major hack of its database and a tremendous loss have helped these attacks and cemented talk about its survival.

The Wall Street Journal recently reported that 23andMe once had a market cap of $6 billion. That has dropped to $350 million. The paper points out that the company has tried using DNA from its primary testing product to build a portfolio of new drugs. The report said, “Unlike most small biotechs, which focus on a few areas, 23andMe investigated treatments for dozens of diseases.” So, 23andMe’s primary move to increase revenue and share value is almost certainly a failure.

Hackers hit the company, and the extent of the problem was revealed in a blog post in early December. After describing the 23andMe hack, management put the problem in plain English: “That is, usernames and passwords that were used on 23andMe.com were the same as those used on other websites that have been previously compromised or otherwise available.” 23andMe said some customers could have been the source of the back. Among the targets of the hacks were Ashkenazi Jews and Chinese customers. (Here is a ranking of the states with the most cybercrime.)

Because the 23andMe share price has dropped below $1, the Nasdaq has warned that it could delist 23andMe stock. Additionally, the company faces what could be an existential threat because of a class action suit tied to the huge hack. Fast Company says of the lawsuits, “There are currently three dozen class action suits tied to last year’s hack—and 23andMe has asked a judge to consolidate those into a single trial.”

At the foundation of the 23andMe is its financials. In the most recent quarter, revenue fell to $50.0 million from $75.7 million in the year earlier. The company lost $75.2 million, compared to a loss of $67.4 million a year ago. It had $256 million on its balance sheet, which will not last a year at the current pace of losses. Its attempt to move into biotech has not taken hold, and its current business is in a mess.

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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