Home Depot Fined Almost $2 Million for Charging Customers Too Much

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By Douglas A. McIntyre Updated Published
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Home Depot Fined Almost $2 Million for Charging Customers Too Much

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24/7 Wall St. Insights

Home Depot Inc. (NYSE HD) was fined for overcharging customers, and the Los Angeles County District Attorney brought a case against the huge home improvement company.

The charges were recently resolved. According to the District Attorney’s Office, Home Depot paid $1,977,251 for false advertising. Specifically, “False advertising and unfair competition are serious offenses that undermine consumer trust and distort the marketplace. When companies engage in deceptive practices, they not only cheat consumers but also gain an unjust advantage over businesses that operate ethically and transparently.”

Home Depot charged customers a higher price than the lowest one in promotions to the public. The amount people paid when an item was scanned differed from the amount they paid at checkout. This is known as a “scanner violation.”

The retailer’s revenue was over $150 billion last year, so the financial part of the settlement is meaningless. However, the national press picked up the story, which means Home Depot’s reputation was damaged.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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