If Dell (DELL) Says Business Is Good, Someone Else’s Is Not

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By Douglas A. McIntyre Updated Published
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Dell20logoIn an interview with BusinessWeek, Dell (DELL) founder, chairman and CEO Michael Dell said that the company’s turnaround efforts are bearing fruit. He said growth rates for the second half of 2008 could exceed the first half: "We’ve kind of reignited the thing. . . We’re going to have a big second half."

The company has boosted sales and market share by moving into retail channels — including Wal-Mart. A year ago Dell computers couldn’t be found in any store — now 13,000 carry them. Dell also said that the industry is being buoyed by strong overseas growth but that, with the exception of Dell, sales in the United States are flat.

What that means is that Dell is, at least for now, winning in a zero-sum game. Competitors like Hewlett-Packard (HPQ) and Acer, which recently acquired Gateway, can’t be thriving too. However the market may have already priced the disparity in, with shares of Dell up 23% over the past 3 months while HPQ is down 8%.

But long-term, I’m still not sold on the Dell turnaround. The company appears to be achieving sales growth by expanding into retail stores (In its latest 10-Q, the company didn’t break down how much of its growth was driven by its push into retail but did say that its "mobility growth in this segment can be partially attributed to our entrance into retail distribution arrangements) — a sign of desperation because, since its founding, Dell has stayed out of that business.

It’s not like it just occurred to Michael Dell that you could also sell Dells in stores. It’s too soon to tell what the negative consequences of achieving sales growth (although in the latest 10-Q shows gross margins down from 19.3% to 18.4%) that way will be but it may be that Dell’s status as a strong brand will decline — having your computers in Wal-Mart (WMT) tends to do that. And if the brand weakens, so could the margins.

Zac Bissonnette

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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