Apple May Be 2018’s Worst-Run Big Company

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By Douglas A. McIntyre Updated Published
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Apple May Be 2018’s Worst-Run Big Company

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Apple Inc. (NASDAQ: AAPL) management uncharacteristically has bungled some critical decisions. The mistakes have cost shareholders dearly as its stock has fallen 22% in the past three months. Based on this series of strategic mistakes, Apple may be the worst-run company of 2018.

iPhone sales in the most recently reported quarter were weak. And Apple said it will no longer iPhone units shipments. The announcement worried some outsiders who considered the move a way to mask falling sales.

Apple made mistakes about the launch dates, features and prices of new iPhone models. Press reports say that Apple has cut prices of the iPhone XR. The smartphone carries a price of $749. It is the least expensive of the new iPhone line. The iPhone XS is priced at $999 and the XS Max at $1,099. These are base prices and can go higher with some features. The drop in price for the XR shows Apple may be having trouble selling even the least expensive of its new smartphone line.

How real are Apple’s iPhone problems? According to Bloomberg, for suppliers, Apple’s troubles have become more than a headache:

Cirrus Logic Inc. joined a growing list of Apple Inc. suppliers in cutting its revenue forecast for the holiday quarter. The Austin, Texas-based chipmaker cited “recent weaknesses in the smartphone market” in reducing sales projections for the current quarter to a range of $300 million to $340 million.

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Bloomberg further reported:

Apple Inc. is experimenting with iPhone marketing strategies it rarely uses — such as discount promotions via generous device buyback terms — to help goose sales of its flagship product. Company executives moved some marketing staff from other projects to work on bolstering sales of the latest handsets in October, about a month after the iPhone XS went on sale and in the days around the launch of the iPhone XR, according to a person familiar with the situation. This person described it as a “fire drill,” and a possible admission that the devices may have been selling below some expectations.

These reports are echoed by some other media and Wall Street analysts. HSBC recently cut its price target for Apple for the next 12 months to $200 from $205. The cut seems mostly symbolic, but the reasons were not. Slow emerging market sales and the fact that Apple still relies on the iPhone for much of its success were behind the decision.

The iPhone is not Apple’s only problem. It has fallen behind competitors in critical areas. Google’s home assistant product Home and Amazon’s Alexa-powered hardware lead the market. Apple’s HomePod trails well behind. In streaming media, a critical service to maintain customers, Apple trails both Amazon and Netflix.

Apple’s MacBook and iPad also face intense competition. Microsoft’s Surface laptops and new products from Dell and Google have become aggressive and successful competition.

Apple had leads in several critical areas of the tech world. In some, it no longer is the dominant force. Management decisions triggered these problems. Apple is no longer well run. As a matter of fact, management has gone a long way to hamper future success, and it has no one else to blame.

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Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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