Consumer Reports Says Microsoft Kinect Is Not “Racist”

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By Douglas A. McIntyre Updated Published
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Is the new Microsoft (NASDAQ: MSFT) Kinect game system “racist?”  Consumer Reports says no.

The problem began when Gamespot reported:

[Our] testing suggests facial recognition features of Microsoft’s motion-sensing camera system might not work properly for some gamers. . . . In testing the Kinect, two dark-skinned GameSpot employees had problems getting the system’s facial recognition features to work.

Consumer Reports, which generally takes a neutral position on any item it tests, says the claims are false.

Consumer Reports did not encounter this issue with the Kinect and facial recognition when we first tested it. But it did remind of us a similar rumor about a`racist’ HP laptop—which we debunked—last year.

The organization went on to support is report through extensive tests.  Kinect’s operation is affected by room lighting, and nothing more, Consumer Reports wrote.

The claim of “racism” is astonishing, because it is unimaginable that a huge corporation would launch one of its most critical products without extensive testing. Microsoft has had Xbox hardware problems in the past, but that hardly rates with claims that it produced a machine loaded with discriminatory software.

Major consumer products launches are often followed by reports from test firms and the media of supposed flaws meant to harm consumers. That assumes that firms like Microsoft are willing to commit a form of suicide that could cost them hundreds of millions of dollars.

Douglas A. McIntyre

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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