Amazon Stores Leave Walmart.com Further Behind

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By Douglas A. McIntyre Published
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Some retail analysts believe that if Wal-Mart Stores Inc. (NYSE: WMT) is to keep its presence as the largest retailer in the United States, it eventually will have to approach Amazon.com Inc. (NASDAQ: AMZN) in online sales volume. As time passes, that becomes less likely. Recent audience data show that, if anything, Walmart is too far behind to be competitive.

There is no evidence that Amazon’s size will allow it to move ahead of Walmart in revenue for years, although as its marketing and technology investments become a smaller part of revenue, its profits could approach those of Walmart in the United States. The stock market already has anticipated Amazon’s relative success. It market capitalization is $123 billion, compared to Walmart’s $243 billion, a small gulf given Walmart’s huge edge in annual sales.

The conventional wisdom, which is probably correct, is that a company that does not have stores, huge investments in real estate and hundreds of thousands of retail employees will have an edge in the long term. Walmart has all but admitted this as it sets online plans of its own, increases the speed with which it will ship products and presses plans for people to order things online and quickly pick them up in stores. But the leverage remains with Amazon. It had 108.3 million unique visitors in the United States last month, according to comScore. Walmart had 39.5 million. The Walmart figure dwarfs that of any other bricks-and-mortar retailer — no other is in in the top 50 most visited sites in May.

Amazon continues to press advantages that popular products bring it. The Kindle e-readers and tablets have been unqualified successes. There is every reason to believe that people who buy these and shop for e-content to load on them sometimes buy other products at Amazon. And its alliances with thousands of other “online stores” built though its Amazon Services program will not be matched by Walmart. The world’s largest retailer may even consider these allied companies as adversaries that can never be allies because they sell products that compete directly with Walmart’s. That in and of itself will be a factor that undermines the advance of Walmart.com.

Audience numbers show why Walmart has struggled online and eventually will falter very badly. It not only has an audience disadvantage, but its rigid models for gaining customers and e-commerce sales will push it even farther behind.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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