J.C. Penney Turnaround Finally Takes Hold

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By Douglas A. McIntyre Updated Published
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Three years after Apple Inc. (NASDAQ: AAPL) retail chief took over as CEO of J.C. Penney Co. Inc. (NYSE: JCP) and set a course that nearly ruined the company, the century-old retailer is back. Under CEO Myron E. (Mike) Ullman III, who Johnson replaced, J.C. Penney showed that its prospects to remain a major retailer have returned. Ullman was brought back when it was clear that J.C. Penney’s prospects had turned so bleak that some financial analysts believed it would go bankrupt.

Shares moved higher by as much as 25% after J.C. Penney released quarterly earnings. The company announced:

For the first quarter, JCPenney reported net sales of $2.80 billion compared to $2.64 billion in the first quarter of 2013. Same store sales increased 6.2% and improved sequentially each month within the quarter. Operating income for the quarter was a loss of $247 million which represents a 49.2 % improvement over last year. For the first quarter, the Company incurred a net loss of $352 million or ($1.15) per share.

Online sales, which are critical to all retailers in the age of Amazon.com Inc.’s (NASDAQ: AMZN) dominance moved 25.7% higher in the quarter

Under Johnson, who altered the layout of J.C. Penney’s stores and also changed the way it offered discounts, same-store sales plunged more than 20% for a year, and revenue dropped as much as 25%. J.C. Penney’s board of directors made the mistake of believing that Apple’s method of driving customers through its doors would work. However, J.C. Penney is hardly a high-end consumer electronics organization. Rather, it caters to middle-class shoppers who shop by price as much as by product.

As J.C. Penney’s sales fell, its cash balance began to disappear. In April 2013, Goldman Sachs Group Inc. (NYSE: GS) threw J.C. Penney a lifeline in the form of a $1.75 billion loan. A few months later, J.C. Penney bolstered its balance sheet again by selling $932 million worth of shares.

Despite the excitement about J.C. Penney’s financial and same-store improvement, it has to contend with retailers in its sector that continue to do well. First among these is Macy’s Inc. (NYSE: M), which has a track record of growth that J.C. Penney’s management can only admire for now. J.C. Penney’s largest challenge going forward is whether it can capture market share from Macy’s and other mid-tier retailers and move from losses to profitability.

In the meantime, J.C. Penney had at least one day to boast. Instead of facing Chapter 11, it has proven it can become a viable retailer again.

READ MORE: America’s Nine Most Damaged Brands

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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