Starbucks Workers Battle CEO Schultz

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By Douglas A. McIntyre Published
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Starbucks Workers Battle CEO Schultz

© Photo by Tim Boyle / Getty Images

Perennial Starbucks CEO Howard Schultz has done everything he can to beat down store workers who want to unionize. He has been partly successful, but it appears his employees are about to overwhelm him. One of the main strategies he has to change to the company no longer has much of a foundation.
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More than 100 unionized Starbucks locations face employee walkouts on Red Cup Day when customers come to stores to get their red cups. For some reason, this is a popular day for customers, which means the locations should have brisk traffic.

Starbucks Workers United is the architect of the plan. They have faced a wall of resistance from Schultz as they try to unionize more stores. According to CNBC, “The union said the strike is meant to call attention to the company’s alleged union busting and refusal to negotiate contracts fairly.“ Starbucks management says it disagrees.
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Schultz knows a union means he loses some control over the ability to set wages and benefits. Workers at its stores make a minimum of $17 an hour, which keeps them closer to the poverty line than most retail workers. As inflation increases, the pay situation is even worse.
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The union and Schultz understand that strikers outside Starbucks stores, particularly during the holidays, would drive sympathy for workers and push customers away. Starbucks has posted strong earnings under Schultz. Labor problems could erode that if they spread widely.
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Unionization has a way of working, particularly at companies that pay poorly. If workers get an even modest increase in pay, it can have a substantial effect on whether they can afford their extremely modest cost of living.

If the Red Cup Day strike works, the union’s effort almost certainly will spread quickly.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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