Less Than 2% of Starbucks Stores Hit by Strike

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By Douglas A. McIntyre Updated Published

Quick Read

  • Only 2% of Starbucks stores have been hurt by the current strike.

  • The labor action may only hurt Starbucks’ image.

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Less Than 2% of Starbucks Stores Hit by Strike

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If a strike by Starbucks Corp. (NASDAQ: SBUX | SBUX Price Prediction) workers is supposed to get them better benefits and treatment, the store count affected by the union action is modest. About 300 of Starbucks’ 16,621 U.S. locations have been hit. That is only 1.8% of stores.

This worker strike began in Chicago, Los Angeles, and Seattle. Starbucks was founded in Seattle. According to some reports, the labor action spread to several states two days later. These included Colorado, Missouri, New Jersey, New York, Ohio, and Pennsylvania. The total number of employees who walked off the job may have been as high as 10,000.

Workers United, which represents Starbucks workers, said the company had mistreated workers and was not negotiating in good faith. However, Starbucks management told CNN it has bargained with the union for nine “sessions” and 20 days since April. It is hard to tell which of these statements is accurate.

The strike could hurt Starbucks revenue, but probably not much. North American and U.S. comparable store sales fell 6% in the most recent quarter. Revenue dropped 3% to $6.7 billion. Operating income dropped 22% to $1.3 billion. How much will a sharp sales drop in 300 stores over five days of strikes affect it?

There is a public relations problem. New Starbucks CEO Brian Niccol wants to return to a period of excellent customer service and strong relationships with the company’s workers. For customers, this includes faster delivery of drinks and food. It also includes returning Starbucks to a community where customers like to “mingle.” For workers, that means it will be the “best place to work” and a good one for “career opportunities.”

The strike undermines each of Niccol’s goals.

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Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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