Will Starbucks Workers Cost Too Much?

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By Douglas A. McIntyre Published
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Will Starbucks Workers Cost Too Much?

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Starbucks Corp. (NASDAQ: SBUX | SBUX Price Prediction) posted poor quarterly results, and its stock fell. When it announced its figures, Starbucks warned that labor costs could hurt results. The unionization of some of its workers could speed up the worsening of that problem.

Revenue dropped 2% year over year to $8.6 billion. Earnings fell 14% to $0.68 per share. Comparable store sales were down 4%, though the store count rose 3% to 18,065.

What about the future? Starbucks mentioned “the impacts of partner investments and changes in the availability and cost of labor including any union organizing efforts and our responses to such efforts.” The labor cost figure may be as important in raising Starbucks’ costs over time as the inflation in prices of ingredients like cocoa.

Starbucks is negotiating with its unions, represented by Workers United. At this point, hourly workers at about 400 stores are involved, which is not a large part of Starbucks’ total. Presumably, workers at other stores will join them as well, particularly if the results are good for labor.

Unions are not the only labor issue. California recently raised the minimum wage from $16 an hour to $20. There is no one with whom the coffee company can negotiate. The decision is set in stone. Twenty-two states increased their minimum wages in January. Many of the laws that triggered these increases also have future hourly increases. (See which coffee brands consumers are not avoiding in 2024.)

Starbucks may need help to draw enough new customers or raise prices enough to offset the cost of its workers in the United States. If so, its margins will be threatened permanently, affecting its stock price.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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