Dell (DELL): The PC (And Tech) World Fall Apart, A Share Buy-Back Fails

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By Douglas A. McIntyre Updated Published
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Dell20logoDell (DELL) was the last of the big tech companies to report this summer. If it did well it meant that the PC and chip businesses would be OK. Dell sells so many computers and servers to enterprises that strong numbers would have meant IT spending had not collapsed.

None of that worked out. Net income at Dell dropped 17% to $616 million in the quarter on a revenue increase of 11% to $16.4 billion. And, the company bought back more shares.

The really bad news was in the details. Revenue in the Americas was only up 5%. Europe was only 11%. In Dell’s growing consumer business, the company said it only broke even.

In several of Dell’s most critical businesses, margins fell apart. Notebook units grew 44 percent with revenue growth of 26 percent. In other words, some one got a discount. In the firm’s small business unit, shipment growth was 8 percent on a revenue increase of 5 percent.

Dell left investors hungry for guidance. It said it would control costs and hope for the best.

Dell has now spent $1.4 billion to repurchase 60 million shares of stock. Year-over-year, shares outstanding are down 11%. It is a testament to just how badly run Dell is. Including its after-hours loss of 10%, Dell’s shares have underperformed the Dow during the last year.

And, the company has wasted a lot of cash.

Douglas A. McIntyre

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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