ChangeWave notes that Netflix’s loss of its exclusive rights to online movie distribution channel EPIX (to Amazon) led 17% of Netflix subscribers to say the loss is ‘more likely’ to make them cancel their subscriptions to Netflix.
Making matters worse for Netflix, 18% of subscribers already pay for Amazon Instant Video, up from 14% in February. Amazon trails Netflix by a single point in customer satisfaction, 23% to 22%, but both trail Apple which boasts a 35% ‘very satisfied’ rating.
The top choice for a device on which to watch streaming video is the iPad, up 7% to 32% since February. Blu-ray players are the choice of 31% (down 2 points) and iPhones are the choice of 25% (up 5%). Internet-connected video game consoles are used by 24% (down 1%), while Apple TV and Roku TV get 13% each, both up 4%. Google TV and various Android-powered devices from Google Inc. (NASDAQ: GOOG) didn’t make the cut.
The battle for control of consumers’ living rooms, not just their TV sets, is just getting started in earnest. Apple has a clear lead in hardware, but the don’t count out network TV and cable channels. They own most of the content and can drive a pretty hard bargain. It’s still early days.
Paul Ausick
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