Bad News for Restaurants: Customers Don’t Want to Eat There

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By Hristina Byrnes Updated Published
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Bad News for Restaurants: Customers Don’t Want to Eat There

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In some parts of America, the restaurant business seems to be positively thriving, and it can be difficult to get a table even at some of the most expensive restaurants in the country — places whose fixed-price menus cost hundreds of dollars.

But a survey just conducted by the global consulting firm AlixPartners suggests that things might not look so rosy for the restaurant business as a whole. According to the study, 49% of respondents said that they plan to reallocate their savings to expenditures other than dining out, while 30% said that restaurant meals are too expensive. In addition, the number of people who plan to spend between $10 and $30 per meal is down slightly from last year, to 55% from 57%.

At the same time, 59% of consumers overall — and 68% of millenials — are in favor of raising the minimum wage to $15 an hour (many have joined the Fight For $15 movement), an increase that has the potential to raise restaurant prices further. (The federal minimum wage is currently less than half that, at $7.25 an hour, though some 19 states, 21 cities, and one county have implemented higher hourly minimums.)

Interestingly, discounts, coupons, and promotions don’t seem to interest diners as much as they used to: AlixPartners reports that only 38% of consumers plan to avail themselves of these offers this year, compared with 46% last year.

“The restaurant consumer today is jittery…,” said Adam Werner, a managing director of the consultancy firm. “The economy — which, of course, drives so much of restaurant spending to begin with — looks great in the rear-view mirror, but what lies ahead is uncertain….” Maybe even more restaurants will end up on a list of the saddest closing of the year.

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About the Author Hristina Byrnes →

Hristina Byrnes is the editor of 247Tempo.com, where she handles the site's assignments and editing. She holds a master's degree in journalism from Columbia University, which she earned in 2012, and she specializes in translating complex health data research into engaging, accessible stories for a general audience.

When she's not poring over the latest data sets or brainstorming story ideas, you can find Hristina watching tennis, playing tennis with her son, or trying to get her daughter into tennis.

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