Slashed Wireless Rates Batter Telco Bottom Lines

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By Douglas A. McIntyre Published
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Verizon Communications Inc. (NYSE: VZ) became the first major wireless provider to announce that price wars have damaged its financial results. Its rivals will follow. The war waged for market share has begun to cause bleeding in the industry, which is likely to continue into the foreseeable future.

Verizon management tried to make the bottom line erosion appear positive:

Verizon Communications Inc. announced today that it continues to see strong momentum for wireless customer growth in the fourth-quarter 2014.

Also:

Approximately three out of four upgrades were strategic or high-quality — meaning they were from a basic phone or a 3G smartphone or a high-value customer. The percentage of customers choosing the Verizon Edge equipment-installment plan option so far in fourth-quarter 2014 is tracking to 24 percent, or double the rate of third-quarter 2014, which was approximately 12 percent of total phone activations.

A little further on in the press release, Verizon disclosed the effects:

The company expects that the fourth-quarter impacts of its promotional offers, together with the strong customer volumes this quarter, will put short-term pressure on its wireless segment EBITDA and EBITDA service margin (non-GAAP, based on earnings before interest, taxes, depreciation and amortization) as well as its consolidated EBITDA margin (non-GAAP) and earnings per share.

Buying customers, mostly from rivals, has become very expensive.

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The results will hit AT&T Inc. (NYSE: T), which has as rock solid a balance sheet as Verizon does. The same cannot be said for Sprint Corp. (NYSE: S) and T-Mobile US Inc. (NASDAQ: TMUS). They have thrown desperate Hail Marys to grab business, with remarkable discount packages of their own. Sprint has even gone so far as to offer to halve wireless bills if people move from AT&T or Verizon.

Sprint CEO Marcelo Claure announced:

I hope by now that you’ve heard of Sprint’s new Cut Your Bill in Half Event. It’s a great deal and demonstrates our commitment to offering consumers the best value in wireless.

Starting today you can bring us your Verizon or AT&T bill, and we’ll cut your rate plan in half. This is an unprecedented offer and our boldest move yet.

The “bold move” is bound to undermine the company’s weak P&L results and modest balance sheet.

Losses were bound to be a result from customer offers that cut prices so deeply that they may have no precedent. Some companies in the industry can survive the period of these cuts much better than others.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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